Optima Health | Members | Commonwealth of Virginia

About Optima Health

We improve health every day.

We offer a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicaid enrollees.

Welcome Commonwealth of Virginia

Optima Health provides Commonwealth of Virginia members with a distinct member-centric benefit design that:

Gives members the access to COVA Connect benefits – comparable to those they currently have;
Helps members navigate the healthcare system and coordinate care through our Member Advocate program;
Helps members reach their health goals through an innovative Rewards Program to stay healthy, get healthy or manage their health conditions.

Contact Information

Optima Health Member Services:
1-757-687-6350 or toll free at 1-866-846-COVA (2682)
M-F 8:00 a.m. – 7:00 p.m.

Clinical Advocate/Nurse Advice Line:
Before or after business hours, on weekends or holidays call
1-757-687-6340 or toll free at 1-877-817-3037.

Email: members@optimahealth.com

Links

Member Services
-- Register to use MyOptima: You can become a registered user to use various member services and manage your health plan.
-- Sign in to MyOptima: If you have already registered to use MyOptima, you can sign in to view your claims, view your benefits, get electronic Explanation of Benefits (EOBs) and more.

COVA Connect Member Handbook
Adobe Reader is required to view this document -- get Adobe Reader

Plan Information
View your plan benefits and premiums on the DHRM website.

Directories and Search
Find a doctor, search for prescription drugs, find a facility and more.

Dental Benefits
COVA Connect dental benefits are administered by Delta Dental.

EyeMed Vision Care
Manage your EyeMed Vision Care benefits. You may download a printable copy of your EyeMed Vision Care benefits sheet here.

Mail Order Pharmacy
Order maintenance prescription drugs to be delivered via mail.

Optima Employee Assistance Program
Access the Optima Employee Assistance Program (EAP) website.

Emergency Travel Assistance Program
View Travel Assistance Program details.

Diabetes Management Program
The Optima Health MyLife MyPlan Diabetes Management Program provides you with information to help keep your diabetes under the best possible control.

Obesity Education Program
The Commonwealth of Virginia and Optima Health would like to assist you in improving your overall health and wellness.

Forms
Access important forms.

MyLife MyPlan
Help maintain optimum health with Optima Health
MyLife MyPlan tools and resources.

Healthyroads®
Access a health coaching program for weight management, tobacco cessation and healthy living.