We improve health every day.
We offer a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicaid enrollees.
Optima Health provides Commonwealth of Virginia members with a distinct member-centric benefit design that:
You could be our next winner! Win prizes with COVA Connect RewardsComplete your Personal Health Profile (PHP) and be entered to win! Prizes will be drawn throughout the year.
Earn a Gift CardThe MyLife MyPlan Rewards Disease Management Program is also now available to COVA Connect employees! This program is designed help employees with specific health conditions and, by completing program requirements, provide incentives to assist with the medical costs of managing these conditions.
Learn more about the COVA Connect Rewards Programs
Optima Health Member Services:1-757-687-6350 or toll free at 1-866-846-COVA (2682)M-F 8:00 a.m. – 7:00 p.m.
Clinical Advocate/Nurse Advice Line: Before or after business hours, on weekends or holidays call
1-757-687-6340 or toll free at 1-877-817-3037.
Email: members@optimahealth.com
Sign up for Electronic EOBs. Change your mail settings to receive your Explanation of Benefits (EOBs) by email.
Member Services-- Register to use MyOptima: You can become a registered user to use various member services and manage your health plan. -- Sign in to MyOptima: If you have already registered to use MyOptima, you can sign in to view your claims, view your benefits, get electronic Explanation of Benefits (EOBs) and more.
New Emergency Travel Assistance ProgramWe are pleased to announce the addition of a new, value-added service called Emergency Travel Assistance.
COVA Connect Member HandbookAdobe Reader is required to view this document -- get Adobe Reader
Dental BenefitsCOVA Connect dental benefits are administered by Delta Dental.
Directories and SearchFind a doctor, search for prescription drugs, find a facility and more.
Plan InformationView your plan benefits and premiums.
Forms Access important forms.
MyLife MyPlanHelp maintain optimum health with Optima Health MyLife MyPlan tools and resources.
Optima Employee Assistance ProgramAccess the Optima Employee Assistance Program (EAP) website.
Healthyroads®Access a health coaching program for weight management, tobacco cessation and healthy living.
Obesity Education ProgramThe Commonwealth of Virginia and Optima Health would like to assist you in improving your overall health and wellness.
EyeMed Vision CareManage your EyeMed Vision Care benefits. You may download a printable copy of your EyeMed Vision Care benefits sheet here.
Mail Order PharmacyOrder maintenance prescription drugs to be delivered via mail.