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Member Guides

Optima Family Care Specialty Pharmacy

Partners in Pregnancy

Optima Health recognizes that pregnancy in itself can be a life-altering journey and even the most experienced mom may feel in need of extra support. That’s why we developed Optima’s Partners in Pregnancy Program -- a program dedicated to providing guidance, support, and education to all expectant moms with Optima Health insurance.

Learn more about Partners in Pregnancy

Care Coordination/Nurse Advice Line

When illnesses or injuries occur after hours or when the physician’s office is closed, Optima Health plan members have the After Hours Nurse Advice Line.

Learn more about the Care Coordination/Nurse Advice Line


Member Services

Member Services representatives are available from 8:00 a.m. until 6:00 p.m.

  • 757-552-8975 or 1-800-881-2166
  • If you are hearing impaired and have the right equipment, call the hearing impaired number at 757-552-7120 or 1-800-225-7784
  • If you speak a foreign language, an interpreter is available to help you (in over 140 languages)

Other Resources